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T handle shifter/ lead time |
August 11, 2015 |
Reviewer:
Jonathan Dell from Santa Ysabel, CA United States
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First off the quality is very good, engraving sharp and distinct. The product took 12 weeks to be delivered, I asked if Billet would apply the July 4th sale to my order as I made the order May 5th;they no we can't do that. Then a different sale came along and they did not apply that sale as well. I thought this to be a poor business practice as many companies have low price programs that if the price is lowered during order wait periods the company adjusts the price. If you are willing to wait a very long time for the product and do not care about the price then this company is for you.
FOLLOW UP TO REVIEW; was contacted by Heidi at B.T regarding my experience with the company. She was very accomodating and asked relevent questions and refunded 20% of my order cost to reflect the July 4th sale. I still believe it took longer than it should but I am more inclined to do business with the company. The shift handle is installed and I am very pleased with it.
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